Cookie Policy | MoreTrees.eco

These terms and conditions were last updated on 18 June 2021.

Cookies

What are cookies and similar technologies?

Cookies are small text files that are placed on your computer by websites that you visit. Our Platform and our partners use cookies to enhance your experience, analyse traffic and for ad personalisation and measurement.

You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the “How to manage cookies” section.

We also use tracking pixels in our marketing emails. These pixels tell us if, and when, you opened an email from us. We use this information to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns.

You can disable tracking pixels by changing your email settings to block the loading or display of external images.

How to manage cookies

Some cookies are strictly necessary to allow you to use the Platform and its features, such as purchasing credits. Without these cookies these features cannot be provided which may impair the functionality of the Platform meaning you are unable to purchase credits to use the services.

You can select the cookies you would like the Platform to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways.

Details on how to do this in each browser can be found on the ICO website (please note that we are not responsible for the content of external websites), visit: https://ico.org.uk/your-data-matters/online/cookies/

Within most browsers you can utilise private browsing modes that typically do not save local data associated with the session, such as cookies. These are typically deleted when you close all the windows.

You can install a browser add-on to opt-out of Google Analytics in your browser across all websites (please note that we are not responsible for the content of external websites), visit: https://tools.google.com/dlpage/gaoptout

Types of cookies

First-party cookies – these are set by the website you have accessed. They are often used to remember your preferences on the website, such as your preferred currency or items in your basket.

Third-party cookies – these are set by a website other than the one you are accessing.

Session cookies – these are temporary cookies, which are deleted when you close your browser.

Persistent cookies – these remain on your device until you erase them or they expire.

Cookies that are used on our Platform

We have documented the partners and tools that create cookies that are used by the Platform and our partners use and their purpose. Please note that we are not responsible for the content of external websites.

Google Analytics

These cookies are used to collect information about how visitors use our Platform. We use the information to compile reports and to help us improve the Platform. The cookies collect information in an anonymous form, including the number of visitors to the Platform, where visitors have come to the site from and the pages they visited.

Find out how to opt-out of Google Analytics across all websites in the “How to Manage Cookies” section.

You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites.

Tidio Live Chat widget (Tidio Ltd)

The Tidio Live Chat widget is a service for interacting with the Tidio live chat platform provided by Tidio Ltd. Their privacy policy is here: https://www.tidio.com/privacy-policy/

YouTube video widget (Google LLC)

YouTube is a video content visualization service provided by Google LLC that allows us to incorporate content of this kind on its pages. Cookies are set by YouTube to track usage of its services. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites

Matomo (MoreTrees)

Matomo is an analytics software used to analyze data directly without the help of third parties. Their privacy policy is here: https://matomo.org/privacy-policy/

Grapeshot (Grapeshot Ltd)

Grapeshot is an advertising service provided by Grapeshot Ltd. Visit the provider’s website to view their privacy policy

GRAPHINIUM (Graphinium SAS)

GRAPHINIUM is an advertising service provided by Graphinium SAS. Their privacy policy is here: https://www.graphinium.com/privacy/

Salesforce (salesforce.com, inc.)

Salesforce is an advertising service provided by salesforce.com, inc. Their privacy policy is here: https://www.salesforce.com/uk/company/privacy/

Stripe Payment Gateway

Stripe is an online platform used to accept online payments. Their privacy policy is here: https://stripe.com/en-be/privacy

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